Shipping policy

Shipping Policy

Last updated: 07/02/2026

Thank you for shopping with Market Peddle. This Shipping Policy explains how orders are processed and delivered for customers across India.

1. Order Processing

All orders are processed within 1–3 business days (excluding Sundays and public holidays).

Since we operate on a dropshipping model, products are shipped directly from our trusted suppliers to your delivery address.

You will receive an order confirmation email after placing your order and a shipping confirmation once your order has been dispatched.

2. Shipping Coverage

We currently ship across India, including:

  • Metro cities

  • Tier-2 & Tier-3 cities

  • Most serviceable PIN codes

If your PIN code is not serviceable, we will notify you and process a refund if payment has already been made.

3. Estimated Delivery Time

Estimated delivery time after dispatch:

  • Standard Delivery: 5-7 business days

  • Remote Locations: 7-10 business days

Delivery timelines may vary depending on your location, courier partner, weather conditions, or supplier availability.

4. Shipping Charges

  • Free Shipping: Available on selected products or orders (if applicable)

  • Paid Shipping: Shipping charges (if any) are calculated and displayed at checkout

There are no hidden charges. The total payable amount is shown before order confirmation.

5. Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS.

Please note:

  • Tracking may take 24–72 hours to become active.

  • In some cases, multiple packages may be shipped separately.

6. Delays in Delivery

While we strive to deliver within the estimated timeframe, delays may occur due to:

  • High demand or festive seasons

  • Courier partner delays

  • Unforeseen logistical issues

We appreciate your patience and will keep you informed in case of significant delays.

7. Incorrect or Incomplete Address

Please ensure that your shipping address, phone number, and PIN code are accurate.

  • We are not responsible for delays or non-delivery due to incorrect details.

  • If an order is returned to us due to incorrect address, reshipping charges may apply.

8. Damaged, Lost, or Missing Orders

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos/video proof.

  • If your order is lost in transit, we will coordinate with our supplier and courier partner to resolve the issue.

Resolutions may include replacement or refund, depending on the case.

9. Cash on Delivery (COD) (If Applicable)

  • COD is available for selected PIN codes and products.

  • Orders placed with COD may be verified via phone or email before dispatch.

  • Refusal of COD orders may lead to future COD restrictions.

10. Contact Us

For any shipping-related queries, feel free to reach out:

📧 Email: devsubh302@gmail.com
🕒 Support Hours: Monday–Saturday, 10 AM – 6 PM IST